Frequently Asked Questions

Care & Repairs

  • While our jewelry is handcrafted with detail and care, please know that each piece is unique and will have imperfections. We want to sure that your piece looks its best at all times. If you have questions about the state of your piece, you mail email us at, otherwise please use the following guidelines to care for your jewelry:
  • Gold Filled/Plated: Avoid liquids, lotions or sprays. Store your jewelry in a bag or tissue to slow down the natural process of oxidation.
  • Golden Thread will repair at no charge any breakage caused by manufacturer defect for Gold Filled pieces within 30 days of receipt of purchase