Frequently Asked Questions

HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?
Most orders ship within 2 to 5 days from the date they are placed.

WHAT CARRIER DO YOU USE FOR SHIPPING?
All orders are shipped by USPS first class mail.

WILL I RECEIVE A TRACKING NUMBER? 
Once your order has been packaged and shipped you will receive an email with your tracking number for your shipment.

WHAT IF MY PACKAGE SHOWS DELIVERED BUT I NEVER RECEIVED IT?
We ship without a signature required for delivery so we recommend having a secure place to have your package delivered to as KITSCH is not responsible for any lost packages that have been scanned as delivered by the carrier.

DO YOU ACCEPT RETURNS? 
We are unable to accept returns but would be happy to replace any items that are done incorrectly or are damaged in any way.