Frequently Asked Questions

SHIPPING
All orders ship within 3 business days of order placement and should arrive within 5-10 business days.

WHAT IF MY ITEM IS DAMAGED?
If the merchandise that you received is damaged, you have 48 hours from the receipt of your package to notify us. Please contact us immediately.

CAN I CHANGE OR CANCEL MY ORDER?
Please contact us immediately if you would like to change or cancel your order. If the order has not been shipped, we will gladly process your request.

WHAT IF MY PACKAGE IS LOST OR STOLEN?
Sticky Be Socks cannot be held responsible for stolen or lost packages when the USPS or FedEx tracking system shows that the package was delivered. However, in the event that your package was lost, we can help you file a claim with USPS or FedEx to report your lost shipment.