What is your return policy? Due to high volume and limited inventory, all sales are FINAL Sales. No returns/refunds/exchanges are allowed.
Where did my Steals & Deals account/profile go? Steals & Deals profiles are back! You can create a new TODAY.com profile by clicking the Sign Up/Sign In button in the nav bar.
Through your profile, you'll be able to:
When you create a profile on deals.today.com, it also creates a profile for you on TODAY.com and vice versa — giving you access to exclusive TODAY.com recipes, workouts, wellness tips, and more. It also creates your NBCUniversal Profile.
What is an NBCUniversal Profile? Your NBCUniversal Profile connects you to other NBCUniversal brands. One sign-in (email & password) makes it easy to access more content. Learn more.
Can I save my credit card information for faster checkout? Not yet! Saved payment info is coming in a future phase of your today.com profile (targeted for 2027). Once it's available, you'll be notified by email — no need to check back.
Do I need a profile to shop? No — profiles are optional. You can still check out as a guest.
How can I change/cancel my order? Our customer support team is always here to provide you with quality service. Contact us
I didn't get an order confirmation email, what do I do? Reach out to our customer service team for assistance. Contact us
Who actually ships my items? TODAY also offers a variety of exciting products through partnerships with retailers and brands. If your product is purchased as part of one of our partnerships with a third-party retailer or brand, that retailer or brand will be responsible for shipping the product directly to you.
If your product is sold directly by TODAY, your product may be fulfilled and shipped by a third-party fulfillment partner.
How will I be notified when an item has shipped? You will receive a shipment email notification from TODAY detailing all the tracking information about your order directly from the retailer.
Can I use a promo code or a coupon of a brand/retailer during purchase? No, not at this time.
Do you save my credit card information? We do not save or share your credit card information. You can view our full terms & conditions and privacy policy.
Why am I getting a credit card error when attempting to place my order? Please check that you are entering all the correct payment information. If you continue to experience issues, please contact our customer service team.
Damaged and Defective Items In the unlikely event that an item you ordered arrives damaged or is defective, please contact us.
Missing Items or Incomplete Orders In the event your order is missing any items or parts, please contact us as soon as possible, but no later than thirty (30) days after delivery.
Customer Support Our customer support team is always here to provide you with quality service. all us at (877) 373-4907 or email us at CustomerServiceNBCShops@today.com
Hours of operation: Monday - Friday 8 AM to 5 PM EST