Frequently Asked Questions

How will my order ship?
All orders will ship via USPS priority and you will receive tracking information as soon as your order ships.

Do I have to select an initial?
You must choose an initial. No blank box/frames can be shipped.

Will we accept returns if you do not like your items?
Unfortunately, due to each order made to order and that you are receiving items at such a deep discount, no refunds will be accepted.

What if my package is lost?
Bon Vivant is not responsible for items that may be lost in transit. If an item with confirmation of delivery by USPS is reported missing, unfortunately, we cannot be held responsible. No refund or replacement will be issued. We thank you for your understanding!