Frequently Asked Questions

All orders and items are final sale, and are not eligible for returns, exchanges, or price adjustments. An order cannot be modified once it is placed, so please check addresses and sizes carefully!

All orders will be shipped via FedEx SmartPost. Please allow up to two weeks from the date your order is placed for it to be shipped from our warehouse. Once an item has shipped, it generally arrives within 4-11 business days. Orders placed via Jill Martin Steals and Deals are not eligible for expedited shipping.