Frequently Asked Questions

Shipping/Tracking:
eCreamery Ice Cream is shipped frozen, packed in dry ice in a reusuable cooler for our facility in Omaha, Nebraska. The dry ice is packed according to the shipment destination and will keep the product frozen into the evening hours on the day of delivery. Unpack the ice cream upon receipt and transfer it to a freezer to ensure the integrity of the product.

eCreamery orders usually deliver in 5 to 7 days and depending upon the destination, the package may arrive sooner.

eCreamery customers will receive tracking information via email once the package is ready to leave the facility.

Nutritional Information:
For eCreamery product and nutritional information, visit www.ecreamery.com/pages/nutrition-info. Both dairy-free and gluten-free options are available