Frequently Asked Questions

Due to the nature of our products we cannot accept returns or exchanges. If you have any questions or concerns about your order please contact us at

We only replace defective or damaged product. Please contact us at where we are happy to assist you.

All French Girl products are 100% vegan & cruelty-free. Our lip tints are carmine-free. All our products are tested on French Girls, never on animals. All our products are made in our production studio in the greater Seattle area.

French Girl is committed to supporting companies that operate with sustainable and fair-trade practices. Those we source from range from small independent farms to larger cooperatives that obtain their ingredients from organic and/or wildcrafted sources.