Frequently Asked Questions

Does TURBO have a cool shot button?
Yes! There is a cool shot button

How does the Low vs Turbo Ion setting affect drying?
Higher ion generation will break water down into smaller droplets to dry hair faster and with less frizz. We recommend using the Turbo ion setting for Thick/Coarse hair or switch to Low for Fine/Medium hair

How many speed settings does it have?
Instead of limited settings, TURBO has an infinity dial that allows you to adjust the airflow to precisely your desired speed

What length is the cord?
TURBO has a 9-foot power cord

What is the wattage?
We have been trained that higher wattage means more power. However, technology has evolved and TURBO is able to blow more air than a 2000W dryer but at only 1400W

Can I remove the mesh filter?
Unfortunately, no. The filter on TURBO is not removable for safety and protection of the fan.

How do I clean the mesh filter?
While TURBO is unplugged from the outlet, use a soft brush to gently remove any particles lodged in the filter. You can also use a damp (not wet) cloth to wipe the mesh clean. The unit must be completely dry before plugging back into the outlet.

Does TURBO come with a concentrator?
Yes, every TURBO includes an airflow concentrator

What if I lose my concentrator?
Please contact us at for assistance

What if I need a diffuser?
We do have diffusers made for the TURBO Ionic dryer. Please contact us at for assistance