Frequently Asked Questions
All Jules Smith Jewelry is 14k gold or Silver plated over brass Do not get jewelry wet and perfumes, oil, and lotions to preserve the longevity of the plating.
Jules Smith ships all orders USPS ground within the United States. All orders placed after 1 PM EST will not ship until the following business day. We do not ship to PO Boxes within the US and we do not ship on weekends or holidays.
We cannot accept responsibility for lost packages without proof of delivery.
All Jules Smith jewelry ships in a Jules Smith jewelry pouch and/or Jules Smith jewelry box.
All merchandise purchased through Deal of the Day is final sale. We will not accept returns or order cancellations on this merchandise.
For any questions, please contact us at firstname.lastname@example.org.