Frequently Asked Questions

Are the sunglasses polarized?
Yes, all the sunglasses are polarized

Do the sunglass protect against UV?
Yes, all the sunglasses protect against UVA and UVB.

Are there additional options?
No, all the colors and items available are part of the offering.

Are returns allowed?
No, all sales are final.

Contact us:
If you have questions, you can email us at customerservice@modo.com, which is preferred, or via phone at 800-223-7610.
Please do not contact Rachel Zoe directly. Please contact Modo, the brand's official partner.

Delivery time frame:
Please allow 2 weeks for delivery.

Do you ship outside the United States?
No, we can only ship inside the United States.

Where are the products made?
The products are made in China.

I never received my product. What do I do?
Please email customerservice@modo.com with a copy of your confirmation. We will replace the product if we can, and if not, a refund will be issued.

Do the sunglasses come with a case?
The sunglasses come with a branded drawstring pouch.
Can I order more in the future when sale is over?
No, you cannot.

I know it's a final sale but my product was defective when I received, what do I do?
Please email customerservice@modo.com with a copy of your confirmation. We will replace the product if we can, and if not, a refund will be issued.

Can I exchange for another color?
No, you cannot.