Frequently Asked Questions

Can I use products from different Murad collections?
Yes! You can mix and match Murad products, but you should only use two or more Step 2 treatments if the directions specify that you can. Traditionally, it is best to use one Step 2 treatment in the morning, and one Step 2 treatment in the evening.
Murad products are labeled Cleanse | Tone (Step 1), Treat | Repair (Step 2), Hydrate | Protect (Step 3) and Boost (Step 4).

Are Murad products safe to use while pregnant or breast-feeding?
Murad carefully assesses our products and ingredients to ensure they are safe for use. Because every person and pregnancy is unique, we recommend you seek your doctor’s advice if you are unsure or have any questions about the products you use during pregnancy and/or lactation.

Does Murad test on animals?
Murad never tests any products on animals and we only use ingredients that have not been animal tested. We only test on humans. We sell our products in Hong Kong but not mainland China, and thus are not required to test on animals.

What if I have a shellfish allergy?
Here is a list of products we sell that have the Chitosan listed in the ingredients. Should you have a shellfish allergy, DO NOT use any of the following as it could cause a reaction. Of course, always review the ingredients prior to applying any new product.

Acne Body Wash
Advanced Acne & Wrinkle Reducer
Advanced Active Radiance™ Serum
Anti-Aging Moisturizer Broad Spectrum SPF 30 | PA+++
Age-Diffusing Firming Mask
Essential-C™ Cleanser
Essential-C™ Night Moisture
Essential-C™ Toner
Hydro-Dynamic™ Quenching Essence
Hydro-Dynamic™ Ultimate Moisture for eyes
Hydro-Glow Dietary Supplements
Intensive-C™ Radiance Peel
Instant Radiance Eye Cream
Luminous Essence
Post-Acne Spot Lightening Gel
Rapid Age Spot and Pigment Lightening Serum
Rapid Resurfacing Peel
Rapid Collagen Infusion™ (no shellfish, but does contain collagen from fish)
Rejuvenating Lift for Neck and Décolleté
Replenishing Multi-Acid Peel
Time Release Acne Cleanser