Frequently Asked Questions

RETURNS

How do I return something from my order?
How do I return something from my order? All sales are final sale.  How do I exchange something from my order? We, unfortunately, cannot offer exchanges on any item.  

ORDERING

Can I cancel an order?
Unfortunately, once an order has been placed we cannot cancel it. Can I make changes to an order after it has been placed? Yes. If you selected the wrong color or size when placing the order, please email your order number along with the changes that need to be made to hello@nationltd.com. We will adjust your order as long as it has not yet been shipped out - adjustments can be made up until 5pm EST on the day the show airs.

FIT AND SIZING

How do I know what size will fit me best?
Our aesthetic is typically relaxed with an easy fit. The model is 5'9" and is wearing a size Small in both the top and bottom. If you need further assistance regarding sizing please contact hello@nationltd.com.

SHIPPING

What is the cost of shipping?
Shipping is $10 for one set, for each additional set you'd like to purchase you will be charged an additional shipping and handling fee of $5 per set added.

How long will it take for me to receive my items?
The product will ship in 2 weeks.

Where do you ship to?
We ship to the continental US.

What carrier do you use?
USPS

Do you ship to p.o. boxes?
Yes, we can ship to a p.o. box.

CARE

How do I care for my garment?
Machine wash, and tumble dry low.

Will the Cozy Sleep Set pill?
Yes, unfortunately, that is the nature of the fabric. Pilling typically occurs in any place that the fabric rubs against each other. You can remove the pills by using a sweater shaver.

ORIGIN

Where is the garment made?
Peru unless otherwise specified.