Frequently Asked Questions

Are your cardholders made from real leather?
Yes! Our soft Nappa Leather two-toned card holder and our sleek and shiny Patent Leather card holders truly are made with REAL, luxurious high grade leathers.

Do they come in a gift box?
Yes! All cardholders come wrapped in our signature flannel pouch inside our branded sturdy gift box.

Why do you give to Autism Research?
Lori, founder of OneOddBird has quite a few friends who have a child or someone close to them who was on the Autism spectrum. She chose to partner with the UCLA Autism Research Alliance because it has a broad application and is dedicated to enhancing and expanding clinical research in the education and treatment of those with Autism Spectrum Disorder.

When will my OneOddBird arrive?
We will ship each item within a few days of placing the Today Show order. OneOddBird ships via USPS first class mail, you will receive a tracking number upon your shipment leaving our studio. Typically, our packages take about 2-3 days from date of leaving us to land at your home.

Where is OneOddBird located?
OneOddBird’s nest is proudly located in St. Louis, Missouri…home of the Cardinals!

How do I care for my new OneOddBird?
Our luxurious leather which is a natural product can absorb oils and surrounding heavily dyed fabrics, therefore natural imperfections may appear. However, we want you to enjoy your OneOddBird for years to come, so to keep it looking bright and beautiful we offer a few recommendations.
• Clean with care using a damp cloth.
• Do not leave your piece to direct sunlight or heat for an extended period of time.
• If the product does get wet allow to dry naturally away from direct heat.
• Beware of ballpoint pens or markers. Ink stains do not come out of leather.
• Avoid rubbing or scraping your piece against rough or uneven surfaces.