Frequently Asked Questions

Return Policy:
We provide a full warranty against manufacturers defects and will replace a defective product within 30 days of purchase.
If your product is defective, you have 30 days from purchase to contact us for instructions on how to exchange your item. Please send an email to: Service@banddgroup.com for complete exchange instructions. Returns must be in new condition with its original packaging. Customer is responsible for return shipping and we suggest return via trackable common carrier.