Frequently Asked Questions

HOW DO I CONTACT RISE?
We’d love to hear from you. Whether you have a question about our products or anything else, our team is ready to answer all your questions. Please email hello@risepillowcase.com or call (844) 459-7473.

WHEN WILL I RECEIVE MY ORDER?
Depending on where you live, expect 7-10 business days. Tracking information will be sent to the email address provided as soon as the shipment goes out. This will show the ETA for receipt.

WHAT IF I WANT TO RETURN MY PRODUCT?
Please note: The Rise Satin Pillowcases are FINAL SALE and cannot be exchanged, returned or refunded. Due to the nature of this product, returns and exchanges will not be authorized unless there is a defect with the particular item. If this is the case, please reach out to our customer service team at hello@risepillowcase.com and we will replace the item at no additional cost.

WHAT IS THE RISE SATIN PILLOWCASE MADE OF?
100% Polyester Satin

WHAT IS SATIN?
Contrary to popular belief, satin is a weave instead of a fabric. Typically with a glossy surface, the satin weave can be utilized with human-made textiles to mimic the feel of natural silk.

WHAT ARE THE BENEFITS OF THE RISE SATIN PILLOWCASES?

Good Hair for Days:
The soft texture of the RISE Satin Pillowcases won't tug at your hair, helping you keep your hairstyle intact for days and minimizing bedhead.

Flawless Skin:
The RISE Satin Pillowcase doesn’t retain moisture, which keeps your skincare products on your skin instead of being absorbed by your pillowcase. It also keeps that ideal, natural oil on your skin where it belongs. All the moisture and nourishment your skin needs to RISE looking fresh and glowing.

Cool Sleep:
The supple softness of the RISE Satin Pillowcase will make you want to fall asleep right when your head hits the pillow. Since the pillowcases are designed for airflow, you can sleep cool throughout the night without waking up to uncomfortable sweat on your face, neck and hair.

WHAT COLORS DO THE RISE SATIN PILLOWCASES COME IN?
This collection of RISE Satin Pillowcases includes a beautiful array of five color options: Charcoal Grey, Soft Rose, Golden Honey, Pearl White, and Navy Blue

WILL THE RISE PILLOWCASES FIT MY PILLOW?
Of course! The RISE Pillowcases comes in two sizes: Standard/Queen Size (20in x 30in) and King Size (20in x 40in).

HOW DO I CARE FOR MY RISE PILLOWCASE?
Machine wash cold and tumble dry on low heat.