Frequently Asked Questions

Troubleshooting Guide

No Power
• Power is not on; press and hold the POWER/LED button to turn power on.
• Confirm that the unit is charged.
No Sound – General
• Volume is set to minimum; raise volume of your Bluetooth music device by its volume
No sound from the microphone
• Make sure the TRY ME tab has been removed.
• Microphone volume is set to minimum; raise microphone volume by pressing MIC
VOL + button.
Bluetooth reception failure
• Put the external Bluetooth device close to the unit.
• Pair the unit with the Bluetooth Device as the procedures stated in this manual.