Frequently Sophie Conran

Using my Sophie Conran for Portmeirion products...
Cookware items such as lasagne dishes, roasters, ramekins, casseroles, etc. are designed to perform at temperatures normally used for cooking (up to 425° F), microwave, dishwasher, and freezer safe.  Some items can even go from freezer to oven (providing the dish is at least half full with food or liquid). Do not place items on a direct source of heat, e.g., halogen burner, electric coil, or gas burner.

Most tableware items, such as plates, mugs, serving bowls or platters, etc. – can be placed in a warm oven (225° F or lower), but should not be used for cooking. Do not place items on a direct source of heat, e.g., halogen burner, electric coil, or gas burner.

For microwave use, follow your manufacturer’s manual for guidelines.  Do not use your microwave to warm plates.  When microwave cooking foods that exude fluids such as fish, bacon, etc., be sure to place a paper towel under the foods to absorb the hot fluids to dissipate the thermal shock of super-heated fluids.  Remember that ceramics will pick up some of the heat created in the microwave, so use care in holding handles or picking up plates. 

How do I clean my Sophie Conran for Portmeirion products?
All Portmeirion earthenware and porcelain tableware is easy to clean either by using a dishwasher or by hand using conventional detergents. When using a  dishwasher, follow the manufacturer’s instructions.  We recommend liquid detergents over powder and recommend against using detergents with “lemon” or other citrus scents/additives as they can have a long-term detrimental effect on ceramic glazes and cause colors to fade. Abrasive heavy duty detergents, scouring powders, or steel wool pads should never be used. 

Why do I have dark streaks on my tableware?
Occasionally, dark streaks, also known as a nickel transfer, may be found on your tableware from contact with silverware or kitchen utensils. Apply a small amount of a gentle, non-abrasive cleaner such as Zud or Barkeeper’s Friend on a soft, wet cloth or sponge