Frequently Asked Questions

How does my S’well work?
S'well bottles will keep your beverage cold for up to 24 hours or hot for up to 12. Thanks to our triple-layer insulation, including high-grade stainless steel, S'well products are able to keep any liquid hot or cold for long stretches of time while remaining condensation free.

Can I fly with my S'well?
Prepare for takeoff! Your S’well is airport security friendly, as long as you remember to empty out what’s inside first.

Does S'well sell different caps & lids?
Designed to accommodate your active and on-the-go lifestyle, S’well has released a variety of accessories sold separately.

Can I put my S’well products in the refrigerator, freezer or microwave?
We do not recommend putting your S’well in the refrigerator, freezer or microwave, as it can damage the bottle and its vacuum seal. But not to worry—you probably won’t have to warm or cool your beverage. Thanks to S’well’s genius, triple-layer insulation, your drink should stay cold for up to 24 hours and hot for up to 12. (This pertains to our lidded products, such as our Original Bottle.)