Frequently Asked Questions

What is taudrey?
Led by an all-female team, taudrey is a handcrafted and personalized jewelry company focused on making dainty and meaningful accessories while cultivating an encouraging environment for women of all ages. In a world of off-the-shelf abundance, taudrey offers jewelry with meaning. Through sleek and subtle personalization on high-quality versatile pieces, women are able to celebrate and express personal significance in style. And all pieces are fully crafted and personalized by hand in Miami, FL, presented at affordable price points and delivered swiftly.

What is the piece made of?
The Stellar Necklace is composed of a high-quality 18k gold-filled chain and 14k gold-filled charm that can be hand stamped with an uppercase initial.

Will the piece fit different neck sizes?
Yes! The necklace is adjustable and the pull-through style allows for even further adjustability.

Will the piece tarnish?
As long as you take care of your piece, no! Make sure to store your piece when it’s not being worn and avoid direct contact with the following: hair products, lotions, perfumes, salt water, and chlorine. A list of care instructions will be included with your order.

How long will it take for my order to be shipped?
Your order will be shipped to be received before or by November 16, 2018.

Can I customize the piece with something else besides an initial?
Unfortunately, no.

What font will be used to personalize the piece?
An uppercase, typewriter-style font.

Can I opt to leave my necklace plain, without a stamp detail?
Yes! Simply select that option while shopping.

Is the product manufactured out of the United States?
All taudrey pieces are crafted and personalized in Miami, FL.

Can I make any further customizations to the piece (regarding length, etc.)?
Unfortunately, no.

Can I rush my order?
Unfortunately, no.

Will I be able to return my order, or exchange it?
All Shop Today deals are final sale.

Will I receive a tracking number?
Yes!

Does taudrey offer repairs?
Yes! If in the future you have any issue(s) with your taudrey piece, contact taudrey for a repair form.

When will my credit card be charged?
At the time your order is placed.

Does taudrey ship to P.O. Boxes?
Yes!

Does taudrey ship internationally?
Unfortunately, no.

What if I have an additional question?
Please connect with taudrey via email, dealinfo@taudrey.com, or call 786.600.7009 during business hours (Monday through Friday, 9 a.m. to 6 p.m. EST).

How can I learn more about taudrey?
www.taudrey.com